Billing and subscription records
Required by platform billing providers and financial regulations
Retained for: Up to 7 yearsDelete your SwiftKeepers account
This page explains how to request deletion and what happens to your data afterwards.
How to request account deletion
01
Send a deletion request
Email info@swiftkeepers.com or info@sebstah.com with the subject line: Delete my account - SwiftKeepers.
02
Include your account email
Include the email address used to sign up so the account can be located quickly.
03
We verify and confirm
A confirmation email is sent once the account has been found and the deletion process has started.
04
Deletion is completed
Personal data and account content are permanently removed within 30 days of confirmation.
What gets permanently deleted
- Your SwiftKeepers account and profile
- Email address, name and authentication credentials
- All receipts, images and uploaded documents
- All expense and income records
- Categories, notes and transaction history
- Exports stored in our systems
- App settings and preferences
Data we may retain after deletion
Anonymised usage statistics
Cannot be linked back to you or your account
Retained for: IndefinitelySupport correspondence
Legal records and dispute resolution
Retained for: Up to 3 yearsDeletion is permanent
Once your account has been deleted, the data cannot be recovered. Export anything you need before submitting the request.
Your privacy rights
In addition to deletion, you may also request access to or correction of your personal data. EU and EEA users have additional rights under GDPR.
For all privacy-related requests, contact info@swiftkeepers.com or info@sebstah.com.